Know Your Customer (KYC) & Anti-Money Laundering (AML) Policy

1. Introduction

At Offcoins, we are committed to preventing fraud, money laundering, and illicit financial activities. Our Know Your Customer (KYC) and Anti-Money Laundering (AML) Policy ensures compliance with global financial regulations, including the Financial Action Task Force (FATF) recommendations, EU AML Directives, and U.S. FinCEN regulations. This policy outlines our verification procedures, transaction limits, and restrictions on purchases from certain jurisdictions. By using Offcoins, you agree to comply with these measures.

2. Customer Identity Verification (KYC Requirements)

To ensure a secure and compliant platform, we require identity verification for certain transactions, particularly high-value purchases.

• Customers must provide a valid government-issued ID (passport, driver’s license, or national ID) for verification.
• If the total purchase value exceeds our verification threshold, additional documentation (such as proof of address) may be required.
• Offcoins may verify customer identities using automated and manual review processes to prevent fraudulent activity.

Offcoins reserves the right to reject or suspend accounts if identity verification requirements are not met.

3. Transaction Limits & Monitoring

To prevent financial crime, we enforce daily transaction limits:

• Customers may not purchase gift cards exceeding [X] per day (limit defined in compliance with regulatory standards in different regions).
• Transactions are monitored for unusual patterns, such as multiple purchases just below the verification threshold.
• Offcoins may decline or request additional verification for transactions flagged as suspicious.

We do not permit structuring—attempting to evade limits by splitting purchases across multiple transactions. Any such behavior may result in account suspension and reporting to authorities.

4. Restricted Countries & Sanctions Compliance

Offcoins strictly complies with international sanctions and does not offer services to customers from sanctioned or high-risk jurisdictions. We do not sell or process transactions in the following regions:

• Sanctioned Countries: North Korea, Iran, Syria, Cuba, and Crimea.
• High-Risk Jurisdictions (as identified by FATF): Countries requiring enhanced due diligence.

Customers attempting to access Offcoins from restricted countries will be blocked. We also screen transactions against global watchlists (OFAC, EU, UN) and may report suspicious activities.

5. Suspicious Activity Reporting

We are required to report suspicious transactions to financial authorities in accordance with AML laws. Indicators of suspicious activity include:

• Purchases made with stolen or fraudulent payment methods.
• Attempts to bypass identity verification or transaction limits.
• Transactions linked to known fraudulent or illicit activities.

If a transaction is flagged, Offcoins reserves the right to pause, cancel, or report the activity to the relevant financial intelligence units.

6. Data Security & Privacy

All customer information collected for KYC/AML purposes is securely stored and used only for compliance.

• Data is retained for at least five years as required by law.
• We do not share personal data with unauthorized third parties.
• Our security measures ensure compliance with GDPR and other data protection regulations.

For more information, please see our Privacy Policy.

7. Compliance & Updates

This policy is subject to change in accordance with updates to global AML and KYC regulations. Offcoins reviews and updates compliance measures regularly to maintain the highest security standards. If you have any questions regarding this policy, please contact our Compliance Team at [email protected]. Offcoins – Secure, Compliant, and Trusted